The Terms and Conditions show the way FastInfo Pay works. Go through the Terms and conditions to know how we will interact with you!
This document is an electronic record in terms of the Information Technology Act, 2000 and the rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
FastInfo Pay is a platform facilitating the loan transactions between the borrowers and the NBFCs. All loan applications are approved and sanctioned by NBFCs registered with RBI and communicated upfront during Loan application.
The Platform provides access to an online platform bringing together consumers, financial institutions, data partners and other partners willing to abide by the Terms & Conditions herein after.
These terms and conditions (Terms) apply on the use of FastInfo Pay(Company), website www.fastinfo pay.com (the "Website"), the smartphone application, ("FastInfo Pay"), owned and developed by FastInfo Group “the parent company” as well as to all information, recommendations and/or services provided to you on or through the application or through the Customer Support (“CS”) services provided by FastInfoPay, over telephones or through any form of electronic communications, including social media platforms. The term “You” refers to the user who is availing of our services, through the Mobile App, the application or the Customer Support (“CS”) mentioned in this Terms and Conditions.
FastInfo Pay’s lending partners provide various kinds of loan products as specifically supplied to the Users through the application, “FastInfo Pay”.
In the event You wish to avail any of the Products displayed on the Platform you will be required to provide certain information and our representatives may contact You through phone calls or emails to understand Your requirements.
In the event You have registered Your phone number on the ‘Do Not Disturb’ registers with Your network provider, you shall ensure to take all steps to enable the Company’s representative’s to contact You over phone/SMS to provide details about different financial products and You shall ensure that such calls received by You are pursuant to provide Us with the information and You shall not register a complaint with the relevant authorities for the same
These terms set forth the terms and conditions that apply to the use of this site (www.fastinfopay.com) or mobile application and all sub-sites that reside under the site will be recognized as (collective 'Website'), by a subscriber. The terms are governed by the provisions of the applicable Indian laws, the rules, regulations, guidelines and clarifications framed herein, including but not limited to:
These terms, along with the company's privacy policy, as amended and updated from time to time, constitute the entire agreement between the User(s) and the company with respect to access to and use of the Website/Application/CS and the Services (as defined herein under/hereinafter), superseding any prior written or oral contracts in relation to the same subject matter herein.
If you are unable to adhere with the terms and conditions, restrain yourself from using the company’s website, application, CS or Services.
The website is owned, developed and operated by FastInfo Legal Services Pvt. Ltd. and contains materials which are derived, in whole or in part, from material supplied by the company, its group of companies, different media houses and other sources (Other sources include its content partners), and is protected by the international copyright and trademark laws. The restrictions on the use of the material and content on the website by the subscriber are specified below. Except where specifically authorized, the subscriber may not copy, modify, reproduce, upload, republish, post, transmit or distribute in any way- any material from the website including code and software.
By using the website, you agree and give consent to comply with all the terms and conditions mentioned hereof. The right to use the website is personal to you and is not transferrable to any other person or entity. You are responsible for all use of your account complies fully with the provisions stated in this agreement. You solely will be responsible for protecting the confidentiality of your password(s), if any.
The company shall have all the right at any time to change or modify the terms and conditions prescribed in the agreement hereof and shall be applicable to all the subscriber’s use of the Website, or any part thereof, or to impose new conditions, including but not limited to, adding charges and fees for use. Such changes, modifications additions or deletions shall be effective immediately upon notice thereof, which may be given by any means, including but not limited to, posting on the Website, or by electronic or conventional mail, or by any other means by which you obtain notice thereof. Any use of the website by the users after such notice shall be deemed to constitute acceptance by you of such changes, modifications or additions.
The content (material, information, data, money market movements, news items, graphics, text links etc.) contained on this website is provided for general information only and should not be used as a basis for making business/commercial decisions. You are advised to exercise due caution and/or seek independent advice before availing of any facility or entering into any investment or financial obligation based on the content contained on the website.
The content contained on this website or other terms are provided on an "as is", or "as available" basis. You may not distribute the content to others without the prior written consent of the company. You may not download, copy, publish, reproduce or distribute any of the content contained on this website in any form without prior written permission of the company. The content on this website should not be regarded as an officer, solicitation, invitation, advice or recommendation to buy or sell investments, securities or any other instrument or financial product/schemes of the company, or any of its holding/subsidiaries/affiliates. Use of the products or services described on this website may not be permitted in some countries and if in doubt, you should check with your local regulator or authority before requesting further information on such services/products.
User(s) means an individual who uses and has the right to use the services provided by the company. Our services are available only to those individuals who have Indian citizenship and who can form legally binding contracts under the applicable law. Therefore, a user must not be a minor, of unsound mind or insolvent, as per Indian Law, i.e. User/Users must be at least 18 years of age to be eligible to use our services and must be competent to enter into a valid contract. The user must hold Indian citizenship status, and the company may ask the user to provide valid documents to prove the same.
The company hereby advises you that while accessing the website/application, you must follow/abide by all applicable laws. The Company is not responsible for the consequences of your behaviour or negligence, misfeasance or malfeasance during use of the Application/Website/CS/services. It at all times reserves the right to deny services to you without any obligation to state the reasons for such withholding or withdrawal of services.
Loan:The loan provided by the company shall be the amount stated in the sanction letter/application which shall be strictly in accordance with the terms and conditions mentioned herein and based on other documents executed by you.
Rate of Interest:The rate of interest will be specified in the sanction letter /Application based upon your risk gradation selected by FastInfo Pay.
Disbursement:The company will disburse the loan to your designated bank account by way of direct bank transfer via NEFT, IMPS or through such other online modes as it deems fit in its absolute discretion.
Repayment: You shall pay to the company the repayment instalments, inclusive of other fees and/or service charge, and interest on a monthly basis on the scheduled due date, from the first due date to the last due date as mentioned in the sanction Letter/Loan agreements/Application (as may be required by the lender to its satisfaction), without fail on the first presentation.
Refunds (If any):All refunds in relation to your loan that are initiated by us will be credited to the concerned bank account from where the original transaction was initiated. Such refunds shall be credited within the statutory time period.
The company may collect general user data including name, E-mail ID, Phone Number, bank account details, OTP, location, usage of other mobile applications, Users' bank details, and other information to facilitate the service.
The type of information collected by the company is dependent on the nature of the services are asked for, and all types of information specified above may not be collected for the provision of all services. The company may use any information it collects from you to improve, maintain, provide and make secure the Services, the website, the application, and the CS service experiences. It may also use any information provided to it by you to send you commercial or marketing messages and calls, and by availing of the services, using the Application, Website or CS services. Accessing our website/app confirms your consent to share the data.
It is assumed that all information collected from you is correct and accurate. Misuse and misrepresentation of identity could lead to automated termination of services or the use of the platform without prior notice, or may lead to civil/criminal cases.
In addition to its rights under these terms, the company reserves the right to immediately terminate the services, if you do not comply with any of the above.
Without prejudice to the above, the company makes no representation or warranty that:
Any additional payment made by you shall be refunded within 30 days pursuant to the reconciliation of the accounts by the company. There will be no cancellation of the service (except in case of payment during the lock-up period) once you have received the loan amount in your bank account.
By clicking the “Login”, “Register”, or “I agree” button, you provide the consent to conduct transactions and receive communications, notices and information from us electronically, whether sent by E-mail or other electronic means. Electronic communications shall be deemed to have been received by you when we send the electronic communication to your E-mail address/ mobile number per our records, or when we post the electronic communication on the Application or the website.
The storage, usage and transmission of all information obtained by it through the Website, shall at all times be in accordance with the Information Technology Act, 2000 read with Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and all other applicable law. In the event the company obtains any personal data or confidential information pursuant to any transaction/ Services, it shall only undertake the processing of Personal Data/Confidential Information reasonably required in connection with the performance of its obligations under the transactions/services.
The company shall at all times have appropriate technical and organizational measures in place to:
1. Prevent unauthorized or unlawful processing of any Personal Data/Confidential Information;
2. Protect any personal data/confidential information against accidental loss, destruction or damage;
3. Ensure the reliability of its employees/contractor having access to the Personal Data/Confidential Information;
These Terms of Registration shall be governed by, and construed in accordance with, the laws of India, without reference to principles of conflicts of law. The parties agree that any and all disputes arising from or relating to these terms of registration, the application or the website shall be resolved exclusively by the arbitration under The Arbitration and Conciliation Act 1996 and the governing law of such arbitration shall be Indian law. The arbitral tribunal shall consist of an independent sole arbitrator appointed by the company and the seat and pace of such arbitration shall be in Kolkata.
The primary procedure of dispute Redressal/ resolution will be as per the “Dispute Redressal Policy” of FastInfo Pay. (Need Internal Linking).
In accordance with the Information Technology Act, 2000 and the rules made there under, the name and contact details of the Grievance Officer of the company are as provided below:
The company shall be entitled to add to, vary or amend any or all these terms at any time and You shall be bound to such addition, variation or amendment if one such addition, variation or amendment is incorporated into these Terms on the website on the date that the company may indicate such addition, variation or amendment is to come into effect.
Without prejudice to the company’s other rights under these terms, if you breach these terms in any way, or if the company suspect that you have been trying to breach these Terms in any way, the company shall be entitled to take such action as it deems fit.
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